We are proud WhatsApp ISV of Twilio where we can get you started using APIs for automating and managing multiple conversations at one go with easy WhatsApp team inbox. To get started, businesses can engage with any WhatsApp ISV to get access to WhatsApp Business API. How do businesses get started with the WhatsApp Business API?

Here’s what you need to know about the WhatsApp Business API:īusinesses use the WhatsApp Business API to message their customers, manage orders, and automate customer service. WhatsApp Business API is a tool that allows businesses to interact with their customers via WhatsApp. With WhatsApp Business API, you can scale your conversations and handle more customers and leads at one time. WhatsApp Business API is used by companies who want to get their team manage WhatsApp conversations by multiple team members which is not possible in WhatsApp business app as you are restricted to 1 person for managing whatsapp app. You can choose from four different options for your business profile: a business description, email or store addresses, and website. You can create a catalog to showcase your products and services. WhatsApp Business App is free to download app that was built with the small business owner in mind. WhatsApp Business App and WhatsApp Business API are two different WhatsApp products for businesses released by Facebook, Meta parent company.

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