Participants can be removed from the web front end.

When creating a conference from the front end, the callers of the conference are now visible in the call list.

Search was improved for the various lists, and it does now include the transcriptions in the mailbox view.

If calls can be picked up from an extension, the caller-ID will be visible and the call can be picked up through a pop-up window. Favorites are now stored in the backend, and groups can be defined by the administrator for multiple users (see below).

The column for the extensions may now have multiple columns to allow more users to be visible without scrolling.

In the call lists, pop-up dialogs were streamlined to add numbers to the address book, call numbers or text numbers. Depending on user permission, a pop-up window can be used to barge, listen, teach, connect or just disconnect the call.

In the queue view, we have separated waiting calls from connected calls.

The new front end supports video calling from one user to another user.

The device for ringing can be selected independent from the audio device for the conversation, which makes it easier to alert users with headsets. In the browser, we recommend to allow audio elements to play even without user interaction (depending on the browser).

The frontend now can play the ringtone just like VoIP phones.

These changes are visible in the users web front end, in the Windows app and also in the Android app. We have made many improvements and added new features to the front end. In the forum, we will not go back and change forum post content. However this cannot be done in one step and will take time. We will keep updating the texts across the various places, including the documentation and the website and present a concise use of those terms. For example, we have renamed the 'domain address book' into a 'shared address book'.

Inside a tenant, we have started to remove references to the domain and also to the tenant, because when logged in as a tenant the reference is confusing and obscures the sandbox impression.Also we have renamed the hunt groups into 'ring groups', which is what most people would expect as a name.The term 'agent groups' was not easy to understand, as the term 'queues' seems to be widely used. We have also clarified the naming of the ACD and agent groups into call queues, or short queues.

The scope of the term 'domain' is reduced when it comes to the address of the tenant, especially DNS.

The term 'domain' was largely renamed into 'tenant', as in multi-tenant.

This will help better understand the product in today's terminology. We have renamed several items in the PBX.

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